Privacy Policy

Effective Date: 1/24/2026

Routing Connect (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information when you:

• Book a strategy call
• Fill out a quiz or onboarding form
• Contact us through the website
• Subscribe to updates

Information collected may include:

• Full name
• Email address
• Phone number
• Company name
• Equipment type
• Authority information
• Business details related to dispatch services

We may also collect basic website usage data such as:

• IP address
• Browser type
• Pages visited
• Time spent on site

2. How We Use Your Information

We use your information to:

• Schedule and confirm appointments
• Evaluate carrier compatibility
• Provide dispatch services
• Communicate about services and updates
• Improve our website and service quality
• Comply with legal obligations

We do not sell your personal information.

3. How We Share Information

We may share information only when necessary to:

• Provide dispatch-related services
• Coordinate with brokers, factoring companies, or shippers (with your consent)
• Comply with legal requirements

We do not sell, rent, or trade your personal information to third parties.

4. Data Protection

We take reasonable administrative and technical measures to protect your personal information.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use cookies and tracking technologies (such as Google Analytics or advertising pixels) to:

• Analyze website traffic
• Improve user experience
• Measure marketing effectiveness

You may disable cookies in your browser settings.

6. Third-Party Services

Our website may include links to third-party services such as:

• Scheduling software
• CRM platforms
• Advertising platforms

We are not responsible for the privacy practices of those third parties.

7. Your Rights

You may request to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information

To make a request, contact us using the information below.

8. Dispatch Service Disclaimer

Routing Connect is a dispatch service and is not a licensed freight broker. We do not take possession of freight or act as a motor carrier.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date.

10. Contact Information

If you have any questions about this Privacy Policy, please contact:

Routing Connect
Email: [email protected]
Phone: +1 877-302-4438
Address: 411 Madison Way Plain City OH 43064