Terms & Conditions

Effective Date: 1/24/2026

Welcome to Routing Connect (“Company,” “we,” “our,” or “us”). By accessing this website or using our services, you agree to the following Terms & Conditions. If you do not agree with these terms, please do not use our website or services.

1. Nature of Services

Routing Connect provides freight dispatch services for motor carriers and owner-operators.

We are:

• Not a licensed freight broker
• Not a motor carrier
• Not a freight forwarder
• Not responsible for transporting freight

We act solely as an independent dispatch service connecting carriers with brokers, shippers, and 3PL providers.

2. No Guarantee of Loads or Revenue

We do not guarantee:

• Specific revenue amounts
• Weekly load volume
• Rate per mile
• Profitability

Freight availability and rates depend on market conditions, carrier performance, broker requirements, and other external factors beyond our control.

Any revenue examples discussed are estimates only and not guarantees.

3. Independent Contractor Relationship

Carriers using our services remain independent businesses.

Routing Connect does not:

• Control carrier operations
• Employ drivers
• Manage equipment
• Assume liability for freight

All operational decisions remain the responsibility of the carrier.

4. Limitation of Liability

Routing Connect shall not be liable for:

• Freight loss or damage
• Delivery delays
• Rate disputes
• Broker non-payment
• Factoring issues
• Market fluctuations

Our liability is strictly limited to the fees paid to us for dispatch services.

5. Website Use

You agree not to:

• Misuse this website
• Submit false information
• Attempt to access restricted areas
• Copy or reproduce content without permission

All website content is the property of Routing Connect.

6. Third-Party Services

Our services may involve communication with brokers, shippers, factoring companies, and other third parties.

Routing Connect is not responsible for:

• Third-party payment delays
• Broker creditworthiness
• Shipper disputes

Carriers are responsible for conducting their own due diligence.

7. Confidentiality

Any information shared between Routing Connect and carriers shall remain confidential and used solely for business purposes.

8. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of [Insert Your State], without regard to conflict of law principles.

9. Modifications

We reserve the right to update these Terms & Conditions at any time. Continued use of our website or services constitutes acceptance of any changes.

10. Contact Information

Routing Connect
Email: [email protected]
Phone: +1 877-302-4438
Address: 411 Madison Way Plain City OH 43064